Yes, we offer trial versions of our software, which you may Download directly from our website. These versions have certain limitations, usually you cannot save your settings and the trial period expires after 30 days. For more information, please visit the product page of the product you are interested in.
No. We offer only electronic delivery of our software.
VAT stands for "Value Added Tax", which is an indirect sales tax. If you live in the European Union (but outside of Germany) and are exempt from VAT, then you can fill in your VAT-ID (VAT No.) into the appropriate field during your order. Typically you need to be registered as a business in order to be able to use this option.
No – our products are only available at our online shop, as well as from a few official resellers (none of which sell through eBay).
Under Windows, unzip the corresponding file and run Setup.EXE. When using OS X, open the disk image (.dmg) and click on the installation icon. Afterwards, simply follow the instructions.
The following example uses our product DUNE, but it will work in the same manner for any other product of ours.
Our plugins run under Windows and Mac OS X. We currently do not support Linux or any other platforms.
To read the license agreement for our software please go to the EULA page.
Your order is generally fulfilled within 24 hours, usually as soon as the transaction completes. If you don't get any information please contact ShareIt, which is responsible for the payment processing, and for providing you with your license key - please write to sales@shareit.com.
Once your order is completed, create an account on our website (this is required only once). After that go to the "Registrations" section, then type your new serial number into the "New serial registration" field. After successful serial registration go to the "Downloads" section, where the installers will appear.
To download your installers please sign in into your Synapse account and go to the "Downloads" section.
The most common reason is that you provided a wrong user name or password. To receive a new password or user name, please go to the Password recovery page, fill in your email address and send the form. After that you should get an e-mail with your login details.
Simply contact us.
Check the Contact page. The best way to contact us is via email. We usually respond within 24h, often including weekends.
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About Synapse Audio Synapse Audio has created software for professional music producers since 2000. Our focus is top-notch sound quality, as well as usability. Being musicians ourselves, we like to use tools that help us get our ideas realized quickly, without being slowed down by convoluted workflows. Our products
Obsession
- Analog Modeling |