Frequently Asked Questions

  Can I try out your products before I buy?

  Do you sell a boxed versions of your products?

  What does "+VAT within EU" mean?

  I saw your products available for sale at eBay. Are these safe to buy?

  How can I install Synapse Audio plugins?

  How can I uninstall Synapse Audio plugins?

  Which operating systems do your products support?

  I want to read the EULA (End User License Agreement) prior to downloading your software.

  I have purchased your products but haven't gotten any license key. What should I do?

  I have purchased your products, how do I download the products?

  I have lost my installers. How can I get them again?

  I can't log into my Synapse account. What should I do now?

  I would like to sell a product and transfer it to another customer.

  How can I contact Synapse Audio Software?


About Synapse Audio

Synapse Audio has created software for professional music producers since 2000. Our focus is top-notch sound quality, as well as usability. Being musicians ourselves, we like to use tools that help us get our ideas realized quickly, without being slowed down by convoluted workflows.

Our products

DUNE 3 - Virtual Analog
Obsession - Analog Modeling
Obsession Cinemagic
World of Sequences
The Legend - Analog Modeling
The Legend Modern Analog
World of Cinematic Vol. 2
Downtempo Metropolis
Premium EDM Vol. 3
World of Ambient Vol. 2
World of Ambient
Big Room
World of Cinematic
Premium Trance
Premium EDM Vol. 2
Premium EDM Vol. 1
Hydra - Multimodel FM synth
EKS Pro - Kick Drum synthesizer

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