Frequently Asked Questions


  Can I try out your products before I buy?

  On how many computers can I use my licenses simultaneously?

  Do you sell a boxed versions of your products?

  What does "+VAT within EU" mean?

  Does Synapse Audio Software offer educational versions of their products for students?

  I saw your products available for sale at a third-party shop. Are these safe to buy?

  How can I install Synapse Audio plugins?

  How can I uninstall Synapse Audio plugins?

  Which operating systems do your products support?

  Are your plugins 64-bit compatible?

  I want to read the EULA (End User License Agreement) prior to downloading your software.

  I have purchased your products but haven't gotten any license key. What should I do?

  I have purchased your products, how do I download the products?

  I have lost my installers. How can I get them again?

  I can't log into my Synapse account. What should I do now?

  I would like to sell a product and transfer it to another customer.

  How can I contact Synapse Audio Software?

 

About Synapse Audio

Synapse Audio has created software for professional music producers since 2000. Our focus is top-notch sound quality, as well as usability. Being musicians ourselves, we like to use tools that help us get our ideas realized quickly, without being slowed down by convoluted workflows.

Our products

The Legend - Analog Modeling
DUNE 2 - The Unison Monster
DUNE 2 Premium EDM Vol. 1
DUNE 2 Premium EDM Vol. 2
DUNE 2 Premium Trance
DUNE - Ultimate VA synthesizer
Hydra - Multimodel FM synth
EKS Pro - Kick Drum synthesizer